Shipping

SHIPPING
We provide shipping services within the UK and to other countries.

SHIPPING RESTRICTIONS
To comply with international trading agreements and regulations, we have specific shipping restrictions in place. These restrictions may cause delays in international shipping. Products affected by these restrictions are clearly indicated in their descriptions.

SHIPPING TIMES
Once you place an order, we will discuss the shipping details with you and provide an estimated timeframe based on your shipping preference.

INTERNATIONAL TAX AND IMPORT DUTY
Please note that all goods may be subject to import duty at your local rate, which you are responsible for paying before delivery. We collaborate with an excellent international shipping agent who utilizes a paperless system to expedite the customs process. To facilitate the payment of import duty, we will need your email address and phone number. One of our representatives will contact you to arrange the payment, if necessary.

RETURNS
If you are unsatisfied with the goods you have received for any reason, you can return them to us within 14 days of receiving your order. We offer exchanges or refunds for returned goods that are in their original condition. Please note that we are unable to cover the cost of return shipping.